Fee: Brand Fees Pre-6/1/20 Change and Cancellation

Overview

Use this article to review brand change and cancellation fees for ALGV and GBS.

• For dates after 6/1/20, view Fee: Brand Fees Current Cancellation and Change
• WNV, does not have brand fees. supplier fees may apply. See Airline Cancel and Change Policies

Special Coronavirus and Historical Policies

• View Historical COVID19 Penalties to determine if qualified for a waived fee or see below.
  • Includes Special Coronavirus Policy for ENVF thru 5/31/21
    • This change waiver is in place for certain departure dates and certain booking time frames allowing passengers outside of 4 days prior to departure to immediately change to another ENVF package. This waiver is not a permanent policy.
  • Includes all special policies implemented from the beginning of the Coronavirus pandemic.

AV, BST, FJV, TI, and VAX Hotels and VAX Published Air

Package Type	Days Prior to Departure	Cancel Fee	Change Fee	Brand
ENVF Packages	45+	$50 pp + hotel/feature penalties	$50 pp + hotel/feature penalties	AV, BST, FJV, TI, VAX Hotels/AIR
	31-44	$125 pp + hotel/feature penalties	$125 pp + hotel/feature penalties	AV, BST, FJV, TI, VAX Hotels/AIR
	30-0	100% nonrefundable	100% nonrefundable	AV, BST, FJV, TI, VAX Hotels/AIR
	Cancel fees apply for canceling the entire trip or dropping a passenger             Change fees apply for new dates or destinations Nonrefundable: Funds cannot be used toward a new reservation if changing dates or destination. If no supplier fees apply, TPP is considered unused & can be moved to new reservation w/out reactivation fee.
ENVF Complete Name Change	44-0	N/A	$25 pp + applicable hotel/ feature penalties	AV, BST, FJ, TI, VAX Hotels/AIR
	Spirit Airlines does not allow complete name changes 7 days or less from departure.
ENVF Other Changes	44-0	N/A	$50 per booking + applicable air/hotel/ feature penalties	AV, BST, FJV, TI, VAX Hotels/AIR
	Other Changes applies to duration, departure city or change to lower-priced hotel.
Package Type	Days Prior to Departure	Cancel Fee	Change Fee	Brand
Scheduled Air Package (Bulk/Published)	2+	$50 per person + applicable hotel/air features		AV, BST, FJV, TI, VAX Hotels/AIR
	0-1	100% nonrefundable		AV, BST, FJV, TI, VAX Hotels/AIR
	All Departures		$50 per person + applicable air/hotel/ feature penalties Top Agencies: $25 per booking + applicable air/hotel/ feature penalties	AV, BST, FJV, TI, VAX Hotels/AIR
	Change fee applies to new travel date, destination, airfare type, flight times, change to lower-priced hotel and complete name change If no supplier fees apply, TPP is considered unused & can be moved to new reservation w/out reactivation fee.
Package Type	Days Prior to Departure	Cancel Fee	Change Fee	Brand
Land Only	2+	$50 pp + applicable hotel/feature penalty		AV, BST, FJV, TI, VAX Hotel/AIR
	0-1	100% non-refundable		AV, BST, FJV, TI, VAX Hotels/AIR
	Land Only Change Fee applies to new travel date, destination, duration, change to lower-priced hotel and complete name change when allowed by hotel. If no supplier fees apply, TPP is considered unused & can be moved to new reservation w/out reactivation fee.

CheapCaribbean Grid

Package Type	Days Prior to Departure	Cancel Fee	Change Fee	Brand
ENVF Packages	45+	$45 pp + hotel/feature penalties	$45pp + hotel/feature penalties	CC/BB
	44-31	$125pp	$75pp	CC/BB
	30-0	$100% of cost, pp		CC/BB
	30-8		$250pp + hotel/feature penalties	CC/BB
	7-0		$500pp + hotel/feature penalties	CC/BB
ENVF Complete Name Change	Outside of 72H of travel		$25 pp
Scheduled Air Package (Bulk/Published)		$50 pp + air/hotel/feature penalties (12yrs & up)	$50 pp + air/hotel/feature penalties (12yrs & up)
	Cancellation - Penalty assessed at rebooking  Change - penalty assessed at time of change Spirit (NK) - if cancelled w/in 24H of travel, penalty is 100%, no credit to be issued Assess fees for changing resort, dates, downgrading room, decreasing nights, cancellation of passengers/issuing future credit, cancellatin in full/issuing future credit, Name Changes Do not assess fee for adding/cancelling excursion, tranfers, or insurance, changing flights only (not dates), upgrading room, adding nights, adding a passenger, cancellation/filing a claim, changing birthdays/SSR info

GBS Grid

Package Type	Days Prior to Departure	Cancel Fee	Change Fee	Brand
ALL	8+	$75pp + supplier fees	$25 pp + supplier fees	GBS
	7-0	Non-Refundable	$25 pp + supplier fees	GBS
	Cancellation fees apply to canceling entire vacation, change Outbound Date, reduction in party size, change of one passengers' name for another passenger, name correction to legal name or spelling correction, change in fare type (bulk to pub or vice versa), rebook for lower rate Change fees apply to change in return date, flight times or flight #,  oigin or destination, change in hotel or feature, change in package type

United Vacations Grid

Package Type	Days Prior to Departure	Cancel Penalty = per person	Change Fee = per  booking	Special Notes
Air Inclusive Domestic (incl. Hawaii/ MEX/CAR/Latin America, Canada, Cuba	46+	$200 pp + supplier fees See Special Note about Multi-Stop 2nd PNR's	$200 pp + supplier fees for changes impacting air (excludes minor name corrections on UA airfare which is free) *See Special Note about Multi-Stop 2nd PNRs Revisions impacting JUST land/supplier components = $25 Per Res Plus Supplier Fees	$200 amount is inclusive of UV and UA fees. Complete Name Changes: considered a cancellation. Brand fee of $200.00 or $300.00 applies. Allowed except for codeshare operated flights and mixed carrier itineraries. Only allowed 7+ days from departure. Multi-stop: if 2nd PNR is booked with non-UA flights those carrier policies apply During Travel only: quote $150 change fee plus difference in fare if all flights are operated by United/United Express NOTE: Business/First Class charges can be around $200 higher - see fare for details.
	45-2	$300 pp + supplier fees See Special Note about Multi-stop 2nd PNRs	$200 pp + supplier fees for changes impacting air = (excludes minor name corrections on UA airfare which is free) *See Special Note about Multi-stop 2nd PNRs Changes impacting just land/supplier components = $25 per booking + supplier fees	$300 & $200 amount inclusive of UV & UA fees. Complete Name Changes: considered a cancellation. Brand fee of $200.00 or $300.00 applies. Allowed except for Codeshare operated flights and mixed carrier itineraries. Only allowed 7+days from departure. Multi-stop: if 2nd PNR is booked with non-UA flights those carrier policies apply During Travel only: quote $150 change fee + difference in fare if all flights are operated by United/United Express NOTE: Business/First Class charges can be around $200 higher - see fare for details.
	1-0	Non-Refundable See Special Note about Multi-stop 2nd PNRs	7-2 days = $250 pp + supplier fees for changes impacting air (excludes minor name corrections on UA airfare which is free) *See Special Note about Multi-stop 2nd PNRs Revisions impacting JUST land/supplier components 7-2 days = $25 Per Res Plus supplier fees 1 day or less = no revisions allowed	$250 amount is inclusive of UV & UA fees. Complete Name Changes: considered a cancellation. Brand fee of $200.00 or $300.00 applies. Allowed except for Codeshare operated flights and mixed carrier itineraries. Only allowed 7+ days from departure. Multi-stop: if 2nd PNR is booked with non-UA flights those carrier policies apply During Travel only: quote $150 change fee plus difference in fare if all flights are operated by United/United Express NOTE: Business/First Class charges can be around $200 higher - see fare for details.
Package Type	Days Prior to Departure	Cancel Penalty = per person	Change Fee =  per  booking	Special Notes
Air Inclusive Europe, Asia, South Pacific, South America and Middle East	2+	$300 pp + supplier fee See Special Note about Multi-stop 2nd PNRs	$250 pp + supplier fees for changes impacting air (excludes minor name corrections on UA airfare which is free) *See Special Note about Multi-stop 2nd PNRs Revisions impacting JUST land components = $25 per Res plus supplier fees	$300 & $250 amount inclusive of UV & UA fees. Complete Name Changes: considered a cancellation. Brand fee of $200.00 or $300.00 applies. Allowed except for Codeshare operated flights and mixed carrier itineraries. Only allowed 7+ days from departure. Multi-stop: if 2nd PNR is booked with non-UA flights those carrier policies apply During Travel only: quote $250 change fee plus difference in fare if all flights are operated by United/United Express.
	1-0	Non-Refundable See Special Note about Multi-stop 2nd PNRs	$250 pp + supplier fees   Changes impacting air 7-2 days =(excludes minor name corrections on UA airfare which is free) See Special Note about Multi-stop 2nd PNRs Changes impacting just land components 7-2 days = $25 Per Res Plus supplier fees 1 day or less = no revisions allowed	$250 amount is inclusive of UV & UA fees. Complete Name Changes: considered a cancellation. Brand fee of $200.00 or $300.00 applies. Allowed except for Codeshare operated flights and mixed carrier itineraries. Only allowed 7+ days from departure. Multi-stop: if 2nd PNR is booked with non-UA flights those carrier policies apply During Travel only: quote $250 change fee plus difference in fare if all flights are operated by United/United Express.
Package Type	Days Prior to Departure	Cancel Penalty = per person	Change Fee =  per  booking	Special Notes
Hotel Only and Activities Only	11+	$50 pp + supplier fees	$25 per booking + supplier fees
	10-2	$150 pp + supplier fees	$25 per booking + supplier fees
	1-0	Non-Refundable	No revisions allowed

Activities Only

• Cancel policy for Activities Only reservations is $50 per person ($25 per person for Top/Premium Travel Agencies.
• If cost of the activity is less than the penalty (ie: activity is $35 pp) advise that the activity is non-refundable.
• Activities Only packages are non-refundable one day prior to departure.